India has 130mn FB users, which is more than the entire population of Germany. With the tremendous reach of Facebook and other social media channels such as Instagram and Twitter, you need expertise on reaching a focused audience and you need to work with a company that understands your core business beyond growing just “likes” for your brand. Likes can be bought but a focused content and communication approach will drive better awareness and sales for your brand.
Strategy is the heart of what we do. With an understanding of brand dynamics and consumer insights, we uncover the subtle truths that make your brand more appealing on social media. We will help you build the emotional connections with your brand.
A great content mix forms the core of an effective social media plan, we make sure that each post or tweet on your brand page is written in your signature brand style, we create guidelines for photography so that you can have a ready image bank.
Consumer complaints and suggestions are directed to social media. Complaints that are not attended lead to your reputation being damaged we monitor your brand pages and respond quickly to queries on daily basis, so that your customer care team can be alerted about any issues in real time.
There is a lot of chatter about your brand across the web. Customers are talking about a brand and by mining customer chatter across social channels. We help you build a dashboard to track customer sentiment and key metrics.